I'm looking for help on Just Joined PrePayPower Topping Up Topup Stores Moving House Tenant Information Landlord Information Electrical Safety Saving Energy Energy Saving Tips Troubleshooting Smart Pay Support Gas Safety PrePayGas Support I have moved into a new home with a PrePayPower meter installed. What do I need to do? Contact us via our online form or call us on 1800 844 784 to let us know of the change in circumstances We will terminate the existing account and set you up with a brand new one. We just need to you to provide us with some details about yourself and a reading from the ESB meter We’ll issue a welcome pack with new top up cards by post at no extra charge Don’t worry; we can give you the unique card number to top up while you’re waiting on your cards to arrive