More detail, more clarity, more control than ever before - coming soon.
It makes everything clearer
With clearer graphs and simple usage charts, our new design tracks your usage in a way that’s easy to understand.
Clearer graphs, clearer insights, clearer ways to track and save.
It’s more interactive
You’ll love the new usage insights right at your fingertips. You can now tap into your spend by the hour, every hour, as well as daily and weekly.
Now it’s clearer, smarter, and puts you in full control!
It’s easier to get around
Tap on Services to see your usage. Scroll through screens, tap on graphs and explore insights and tips with ease.
It tracks your trends
With our improved hourly graphs, it’s easier than ever to spot your usage patterns.
See when you use the most electricity, and compare average and peak times to stay in control.
It’s got your averages at a glance
Simple insights show you whether your usage is steady, rising or falling.
Spotting changes at a glance will help you stay in control.
It’s got super smart energy-saving tips
See what’s driving your usage up and get practical, everyday tips to stay in control and save!
The latest version of the PrepayPower app, featuring redesigned usage screens, will begin rolling out gradually from October 2025 before becoming available to all customers.
To use our Live Chat service you will need to click the 'Accept Cookies' button below to allow only our Live Chat cookies to activate. Alternatively, you can contact us in other ways by visting our contact us page.