Moving Out? Close Account

Moving Out? We’re sorry to see you go. Please fill in your details below and we’ll get everything sorted.  

If you are not moving yet, and require making further transactions, please do not submit this form until the day you are moving. Submitting this form will close your PrepayPower account and disable your Top-Up cards and/or PrepayPower App account. 

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Old Address Details

Your Old Address

Which PrepayPower services do you have in the home you are moving-out from and that you want to close

Electricity Questions

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Gas Questions

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Broadband Questions

Please leave the PrepayPower Broadband equipment (Modem & ONT unit) plugged-in in the home

I understand that the submission of this form to close my current PrepayPower account will result in the disabling of any Top-Up Cards and PrepayPower App account I may have registered.