We’re here to make moving easier. Please fill in your details below and we’ll get everything sorted.
If you are not moving yet, and require making further transactions, please do not submit this form until the day you are moving. Submitting this form will close your PrepayPower account and disable your Top-Up cards and/or PrepayPower App account.
12313132
Select the PrepayPower services in your new home that you wish to sign up-to
Unsure of what kind of meter you have installed? You can find out by clicking here. If you can't confirm your meter type you'll need to click the "Request Callback" button below.
Pricing for Classic Pay Electricity:
Pay-As-You-Go: Pay for your electricity as you use it, allowing you pay in smaller amounts when it suits instead of a big bill.
No more bills: No worrying about the size of the bill if you can afford it or running up debt.
Track & Save: See how much electricity you’re using and cut down on your usage and costs, all in your meter keypad!
Easy top up: Easily top-up through our app, website or any PayZone outlet.
Find our pricing here & Terms and conditions link
Pricing for Smart Pay Electricity:
Smart App Insights: See how much electricity you’re using and cut down on your usage and costs, all in your PrepayPower app!
Easy top up: You can top-up anytime, anywhere through the PrepayPower app. You can also make top-ups through our website and PayZone outlets.
Find our pricing here &Terms and conditions link
Pay-As-You-Go Gas:
Pay-As-You-Go Gas allows you to pay for your gas as you use it, allowing you pay in smaller amounts when it suits instead of a big bill.
Top-Up your PAYG Gas meter conveniently in any PayZone Outlet.
Which PrepayPower services do you have in the home you are moving-out from and that you want to close?
Please leave the PrepayPower Broadband equipment (Modem & ONT unit) plugged-in in the home
Please confirm that you are the person with responsibility for the services at this property and wish to be named on the Prepay Power account*
I understand that PrepayPower provides Pay-As-You-Go services, to keep the services supply on, the meter(s) needs to be kept topped up and I agree to waive my right to the disconnection moratorium.
Are there any adults in the household over the age of 66?
Does anyone in the property have any electrically powered medical or assistive equipment that they are dependent on, such as oxygen concentrators, personal suction machine, home dialysis, nebulisers, stair chair, electric hoist, household lift etc.?
Is anyone in the house particularly at risk if the house becomes disconnected?
Does anyone in the property face any limitations in hearing, mobility, or sight? For example, arthritis, wheelchair bound, paraplegic, quadriplegic, artificial limbs, blind, partially sighted, deaf, hard of hearing?
PrepayPower Oil: I agree for a member of the move-home team to phone me to complete my new PAYG OIL sign-up & account setup.
Please confirm that all the information that you have given is correct and that you are satisfied that our service is suitable for the needs of all occupants in the home? If your circumstances change, please give us a call as our service may no longer be suitable for you and your family.
I confirm I am the account holder and that I agree to the service Terms & Conditions and Privacy Notice.
I confirm I understand and agree to PrepayPower Pricing and that Pricing is subject to change.
From time to time, I would like to know about new offers and services from the PrepayPower group.
I understand that the submission of this form to close my current PrepayPower account will result in the disabling of any Top-Up Cards and PrepayPower App account I may have registered.
I'm sorry but we're not able to sign you up online. Please click "Request callback" below and we'll be in contact with you to discuss your account.
To use our Live Chat service you will need to click the 'Accept Cookies' button below to allow only our Live Chat cookies to activate. Alternatively, you can contact us in other ways by visting our contact us page.